7ej77's Privacy Policy

This privacy policy explains how 7ej77 collects personal information from platform users, what it is used for, how long it is stored, and how it is kept secure. By using our platform, you are considered to have consented to the terms described in this policy. Please read this policy carefully.

1. Definitions and Scope

In this policy, "personal information" means any information that can directly or indirectly identify an individual. This includes name, mobile number, email address, user ID, device information, and transaction details.

"Processing" means any operation performed on information — including collection, recording, organizing, storing, modifying, retrieving, using, disclosing, or deleting it.

This policy applies to the 7ej77 website, mobile version, and all related services. It has been specifically prepared for users in Bangladesh.

2. What Information We Collect

We may collect the following types of information:

2.1 Registration and Identity Information

• Full name and date of birth
• Mobile number and email address
• Bangladeshi National ID or passport number (for identity verification)
• Address details

2.2 Financial and Transaction Information

• bKash, Nagad, Rocket or Upay mobile wallet numbers (for transactions only)
• Deposit and withdrawal amounts and timestamps
• Transaction reference numbers and history
• Betting history and account balance

2.3 Device and Technical Information

• IP address and device identifier information
• Browser type, operating system, and device model
• Cookie and session data
• Time and duration of platform access

2.4 Behavioural Information

• Which pages were visited on the platform
• Which games were played and for how long
• Search content and activity patterns

3. Purpose of Information Collection

Collected information is used for the following legitimate purposes:

• Account Management: Creating, verifying and managing accounts; ensuring login security.
• Financial Transactions: Processing deposits and withdrawals and maintaining financial records.
• Identity Verification: Preventing fraud and unauthorized access; age verification (in compliance with the 21+ policy).
• Customer Support: Resolving issues and providing assistance through 24/7 support.
• Security and Fraud Prevention: Detecting and preventing suspicious activity.
• Service Improvement: Analysing user experience to improve the platform.
• Responsible Gaming: Monitoring gambling patterns to support users who may be at risk.
• Communication: Notifying users about important announcements, promotional offers, and policy changes.

4. Information Storage and Security

7ej77 treats the security of your information as a top priority. We use industry-standard security measures:

4.1 Encryption and Security Technology

• All data transfers are secured through SSL (Secure Socket Layer) encryption.
• Information stored in the database is kept in encrypted form.
• Regular security audits and vulnerability assessments are conducted.
• The option to enable Two-Factor Authentication is available.

4.2 Administrative and Physical Security

• Access to personal information is limited to authorized staff only.
• Staff receive regular training on data protection.
• Procedures for taking swift action in the event of a data breach are in place.

4.3 Data Retention Period

Your personal information is retained for as long as your account remains active or as needed to provide the service. Financial transaction records are kept for the period required by legal obligations. After an account is closed, certain information may be retained for a defined period for security and legal reasons, after which it is securely deleted.

5. Sharing Information with Third Parties

We do not sell, rent, or exchange your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Partners

Necessary transaction information is shared with bKash, Nagad, Rocket, and Upay for payment processing. These partners follow their own privacy policies and may only use the information for the specified purpose.

5.2 Game and Software Providers

Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft supply technical services. Only anonymised or limited information related to gameplay may be shared with them.

5.3 Legal Obligations

We may be required to disclose information based on legal orders, court directives, or valid requests from competent authorities. Information may also be shared where relevant to prevent serious fraud or criminal activity.

6. Cookies and Tracking Technology

The 7ej77 platform uses cookies and similar technologies. These help improve the user experience and ensure the platform operates correctly.

6.1 Types of Cookies

• Essential Cookies: Necessary for maintaining login sessions and ensuring security.
• Functional Cookies: Used to remember your preferences such as language and settings.
• Analytics Cookies: Used to analyse platform usage and improve the service.

6.2 Cookie Control

Many cookies can be controlled or disabled through your browser settings. However, disabling essential cookies may cause some important platform features to stop working correctly.

7. User Rights

You have the following rights regarding your personal information:

7.1 Right to Access Information

You can find out at any time what information we hold about you. You can receive details of your stored information by submitting a written request.

7.2 Right to Correct Information

If any information stored in your account is incorrect or incomplete, you may request that it be corrected. It is your responsibility to keep your account updated with accurate information.

7.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.

7.4 Right to Object to Processing

You may object to your information being used for marketing purposes. You may also request to opt out of communications.

8. Protection of Children and Minors

The 7ej77 platform is strictly for users aged 21 and above. We never knowingly collect personal information from minors. If we become aware that a minor has created an account or provided personal information, we will immediately close that account and delete the related information.

We may request identity documents at registration to verify age. Providing a false age is a violation of our terms of use and may result in permanent account closure.

9. International Data Transfers

In some cases, your information may be stored or processed on servers located outside Bangladesh, particularly in relation to game providers. Such transfers are always carried out under appropriate security measures. We ensure that third-party partners follow data protection standards consistent with our own privacy standards.

10. Policy Changes

7ej77 may update or amend this privacy policy from time to time. For any significant changes, we will post a notice on the platform or inform you by email or other means of communication.

Continued use of the platform after changes have been made will be considered your consent to the updated policy. We therefore recommend visiting this page regularly.

11. Contact Us

Please contact us for any privacy-related questions, requests, or complaints. Our team provides support in Bengali and English, 24/7.

To learn more about our responsible gaming policy, visit the Responsible Gaming page. For the platform's full terms of use, please read the Terms and Conditions page.